“File Not Found” error message accessing main page after enabling custom feature on site collection

ISSUE:

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àAfter enabling the feature customer was unable to access the main page of the site and got error message “File Not Found”

àYou are facing the same issue when he browse the site actions–site settings, “Master Pages” & “Web Parts”
àYou are able to browse the top level site collection http://sps03.shorturl.com/ main page without any error message
àYou are also able to browse “Sites & Workspaces” beneath the http://sps03.shorturl.com/sites/yagyashree
àYou are using OOB Master Page. A summary of the solution is detailed below.

 

 Cause

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à Users have tried to enable a custom feature on this site collection

 

Resolution

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à Open the SharePoint site http://sps03.shorturl.com/sites/yagyashree in SharePoint Designer 2007
à Opened the subsite under this site
à Copy the default.master from the subsite
à Renamed the original default.master to default.old
à Paste the copy from subsite
à Right Click on new default.master and choose “Make this as new default.master”
à Save the changes
à Open the site and it should be working fine
àCheck the site actions–site settings and check the “master pages” & “web parts”, they should be coming up fine

unable to search content inside *.RTF [Rich Text Files]

ISSUE DESCRIPTION
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We have upload *.RTF [Rich Text File] files in you SharePoint document library http://sharepoint/yagya/test%20Library/Forms/AllItems.aspx
When we try to search for keywords like “alligator & applicable” which are inside the RTF files, no results are found.We are able to get results from Microsoft Word documents like *.doc and *.docx. A summary of the solution is detailed below.

SYMPTOMS
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We have upload *.RTF [Rich Text File] files in you SharePoint document library http://sharepoint/yagya/test%20Library/Forms/AllItems.aspx
When we try to search for keywords like “alligator & applicable” which are inside the RTF files,
you get following message

No results matching your search were found.
Check your spelling. Are the words in your query spelled correctly?
Try using synonyms. Maybe what you’re looking for uses slightly different words. Make your search more general. Try more general terms in place of specific ones. Try your search in a different scope. Different scopes can have different results.

We are able to get results from Microsoft Word documents like *.doc and *.docx

CAUSE
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By default *.RTF [Rich Text Format] files are not searchable in SharePoint site as they cannot be crawled.

RESOLUTION
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http://download.microsoft.com/download/SharePointPortalServer/Utility/1/NT5/EN-US/RTF.exe
1. Copy rtffilt.dll to C:\windows\System32 on the operating system drive of the SharePoint Server computer.
2. Register rtffilt.dll. – On the taskbar, click Start, point to Programs, point to Accessories, and then click Command Prompt. – Type Cd /d %windir%\system32 and then press ENTER to navigate to windows\System32 on the operating system drive. – Type regsvr32 rtffilt.dll and then press ENTER. – Click OK to close the message box. – Close Command Prompt.
3. Restart Office SharePoint Server Search and Windows SharePoint search service. – On the taskbar, click Start, point to Programs, point to Administrative Tools, and then click Services. – Right-click the service and then click Restart.
4. Add the .rtf extension to included file types, and start a full update. – Go to Central administration–Shared Services 1–Search settings–File Types – Click on New File Type and add “rtf” – On the Rules tab, click File Types. – Go to “Content sources and crawl schedules” and right click “Local Office SharePoint Server sites” and start a Full crawl
5. Wait for the crawl to complete

ADDITIONAL ARTICLES
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– Rich Text Format File Content Is Not Indexed
http://support.microsoft.com/kb/291676

Excel Word Applications Problems

Error Message: – When we tried to open the word or excel document from the document Library, it opens in internet explorer instead of office application.
Normally, this problem persists only with few document Libraries and specific with word documents or Excel Documents.
We start troubleshooting in SharePoint and suggested customer that this problem lies with the document Library and Might be corrupt. We quickly create new document library and issue resolved.
But this problem does not have any relation with the SharePoint.
Resolution:-
1. Open My computer
2. Click on Tools
3. Folder Options
4. File Types
5. One window will open in which multiple files types with extensions are mentioned [Name of the window:- Registered File Types]
6. Select the file extension [e.g. .doc ,.xls,xlsx etc]
7. Click on Advanced
8. You will get three options as Confirm open after download, always shows extension, Browse in same window.
9. If browse in the same window is checked then unchecked that option
10. Save and Ok.